Shipstation Download an Amazon Order Again

Our ShipStation extension helps you become your orders from WooCommerce with ShipStation and expedite the aircraft procedure as part of your club fulfillment steps.

ShipStation is a web-based shipping service that streamlines the social club fulfillment process for online retailers, handling everything from order import and batch label creation to client communication. ShipStation is a great fit for businesses with any number of users or locations.

Installation

  1. Purchase the product from WooCommerce.com
  2. Download the ZIP file from your WooCommerce.com dashboard
  3. Go to Plugins > Add New > Upload and select the ZIP file you only downloaded
  4. Click Install Now then Activate.
  5. Read on to learn how to ready and configure the product.

More information at: Install and Actuate Plugins/Extensions.

Requirements ↑ Back to top

To use this integration, y'all must have:

  • A ShipStation monthly plan. More info at: ShipStation.com

Setup and Configuration ↑ Back to top

To begin head to: WooCommerce > Settings > Integration > ShipStation.

TheHallmark Cardinalis the first thing you'll run across here. This is generated for you lot. It's a unique key that you'll use when connecting your store to ShipStation.

Consign Order Statuses

Select the WooCommerce orders with statuses you lot want sent to ShipStation. We recommend sending only orders that have been paid for, those being: Processing, Completed, and mayhap On-Agree/Cancelled.

Shipped Guild Condition

Next set the guild status an guild should exist inverse to in one case marked shipped in ShipStation. We recommend Completed as that usually means the gild needs no further action.

Logging

If you've run into any issues, enable logging hither. This tin be helpful for troubleshooting things. You can view the logs at: WooCommerce > System Status > Logs. Then in the logs dropdown find the appropriate ShipStation log files.

Finally select Save changes.

Sign up with ShipStation ↑ Dorsum to superlative

With the plugin setup we need to now connect your store to your ShipStation account. If you lot don't have ane yet, sign upwards for an business relationship at the link below. Next you'll be prompted to pick a 'Selling Channel' that will allow you to connect to your WooCommerce store.

If you lot're an existing ShipStation user, yous can notice this at: ShipStation Account Settings > Selling Channels > Connect a store or marketplace .

Selling Channels

After selecting WooCommerce we're ready to set upwardly the connection betwixt your store and ShipStation account.

Settings

Enter the Auth Key found on your site at:WooCommerce > Settings > Integration > ShipStation. This is a unique key generated past the plugin and allows ShipStation to securely connect to your store.

Next enter your Shop URL as this tells ShipStation where to cheque for this specific Auth Key. Select 'Exam Connexion' and Cease.

Shipped Orders ↑ Dorsum to top

When marker an society shipped via ShipStation there is an important checkbox to select. Be sure to select/enable the "Notify Marketplace?" checkbox. This is required so ShipStation notifies your store which then does the following in WooCommerce:

  • Changes the order status to your Shipped Order Status (which is typically Completed)
  • Adds a customer notation with carrier and tracking data.
Tracking Information Customer Note

If you are using our WooCommerce Shipment Tracking extension, then the tracking information is added in that location instead.

Consign Custom Field Data to ShipStation ↑ Back to top

ShipStation supports up to 3 custom fields that may contain actress data you want sent to the ShipStation orders section.

Custom Field one contains coupon codes used in an guild. Enabled by default.

Custom Fields two and 3 can be customized with a snippet in which you define the name of meta data you lot desire to export. Case:

// Add together this code to your theme functions.php file or a custom plugin
add_filter( 'woocommerce_shipstation_export_custom_field_2' , 'shipstation_custom_field_2' );
function shipstation_custom_field_2() {
render '_meta_key' ; // Supercede this with the central of your custom field
}
// This is for custom field 3
add_filter( 'woocommerce_shipstation_export_custom_field_3' , 'shipstation_custom_field_3' );
role shipstation_custom_field_3() {
return '_meta_key_2' ; // Replace this with the fundamental of your custom field
}

Nosotros are unable to provide support for customizations nether our Support Policy. If y'all are unfamiliar with code and resolving potential conflicts, select a WooExpert or Developer for assistance.

Usage ↑ Back to top

How ShipStation works with your ShipStation account:

  • Client places an club on your WooCommerce shop that requires aircraft.
  • ShipStation.com makes an API call to the Merchant'southward store to the extension's endpoint.
  • Extension looks at the setup, and generates an XML output response to the ShipStation API. ShipStation imports those orders into their system.
  • Merchant's shipping person/people go into ShipStation.com, sees orders that need shipment, and generates shipping labels (aka: "ships them").
  • Once a label is generated, ShipStation.com sends a notification to the Merchant'southward store via the extension's endpoint.
  • Extension updates the order to Shipped Society status (typically 'Completed') and stores the shipping info within the order.

Troubleshooting ↑ Back to top

My orders are not imported into ShipStation ↑ Back to tiptop

Caching plugins providing file minification tin generate this kind of upshot. Make sure that you disable file minification and effort to import orders again.

Testing the XML Export ↑ Back to top

The XML feed for ShipStation is tin can be tested at a specific URL. It's formatted as follows:

https://shipyouridea.com/?wc-api=wc_shipstation&auth_key=YOUR_AUTH_KEY&activeness=export&start_date=08/01/2012%2000:05&end_date=12/31/2015%2021:00

Be sure to use your URL and AUTH key in the to a higher place, peradventure tweaking dates, you should see an XML view of orders from your shop. This is what ShipStation reads.

Frequently Asked Questions ↑ Back to top

Does ShipStation provide existent-time shipping quotes that tin be used at checkout?

No. Store owners need a real-time shipping quote extension such as USPS, FedEx, UPS, etc. or have an alternating mode to evidence shipping quotes (east.g. the built-in Flat rate method).

Does ShipStation ship data when not being used (e.g., Free Shipping)? ↑ Dorsum to top

Yes, there isn't conditional exporting. If the data is there, we consign information technology!

Why practice multiple line items in an lodge on the WooCommerce side get combined when they achieve ShipStation? ↑ Back to superlative

This is most likely because unique Product SKUs have not been configured for each product and variation in the Store. To ensure that order line items show up correctly in ShipStation, we recommend assigning a unique SKU to each production besides as each variation within a product.

Why don't orders prove as Completed in WooCommerce after existence Shipped in ShipStation? ↑ Back to top

Nigh likely causes are:

  • A misconfiguration – Cheque WooCommerce > Integrations > ShipStation to ensure that "Shipped Order Status" is fix to Completed
  • A conflict with a Security plug-in – Security plugins usually restrict the accessibility of endpoints/URLs on a WP online store. Although orders may be exporting fine, the Security plugin may not be allowing ShipStation to Mail service shipping information to the server. If you lot take "Shipped" an Social club in ShipStation (created a label or used 'Marking equally shipped'), only the gild is not being updated to Completed, check to see if the WP site is running a Security plugin. If it is, disable the security plugin and test once again. If disabling the plugin resolves the issue, see if information technology tin whitelist your endpoints.

If the above two items exercise not resolve the effect, showtime contact ShipStation.com support to request further information on the error their arrangement is seeing when communicating to the WP/WooCommerce server.

Once ShipStation has responded with the technical information, share the information with Woo Support for farther investigation.

Using a custom guild condition with ShipStation ↑ Back to top

ShipStation supports custom order statuses only these must exist setup in your ShipStation account. You can find this in your Account > Store Setup > Your Society Statuses. If you add a custom order status then you volition need to use the slug (example insensitive), to friction match information technology to a ShipStation order status. You tin use the WooCommerce Order Condition Manager for creating a custom order condition in WooCommerce.

How to alter the Authentication Fundamental ↑ Dorsum to height

To change the Authentication Key, please get to your WordPress option folio here: https://yoursitename.com/wp-admin/options.php and expect for a field that's chosen woocommerce_shipstation_auth_key.

Delete the value of the field and click save. This will allow a new Hallmark Key to be generated which yous can find here: WooCommerce > Settings > Integration > ShipStation

On multisite installations, the woocommerce_shipstation_auth_key data can be deleted in the shop settings for each site. Doing this can help resolve issues related to not-unique key generation bug.

Questions and Feedback ↑ Back to tiptop

Have a question before you buy? Please fill out this pre-sales course.

Already purchased and demand some help? Get in touch on with a Happiness Engineer via the Help Desk.

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Source: https://woocommerce.com/document/shipstation-for-woocommerce/

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